Forever Metals offers a 30 day exchange on all new unworn and non engraved merchandise. Exchange for a different size or a different ring style. If the requested ring is higher in the dollar amount then we will send you an electronic invoice to pay the difference. If the ring requested amount is less than the current style we will credit your account once the ring is received. Custom and engraved orders are handcrafted to specifications and are a final sale which may not be eligible for exchange.
Customers assume all shipping charges when exchanging to and from our facility.
• Our postage is paid here by adding the form (above) to the shopping cart and checking out. Ignore the engraving fields if exchanging only.
• You are responsible for postage and mailing merchandise back to:
Forever Metals ATTN: exchanges | engraving
1905 Marketview Drive
Yorkville, IL 60560
• Engraving add-on (above) can be purchased with your initial order or you can add the engraving to the shopping cart at a later date after size verifying.
• Ignore the exchange fields if you are not size verifying.
• All engravings are final sale as they are permanent laser etchings.
Exchanges | Engraving add-on:
Add 1 or multiple exchange / engraving add-on request(s) to the shopping cart.
No restocking fees.
Exchange Duration: Once return postage is paid, return your merchandise to the address above. Your exchange will be processed once your package is received.
Engraving Duration: 2 Weeks
Last Updated: March 9, 2020