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Exchanges for different sizes will be honored within a 30 day exchange
window. All customization ring sizes may be upgraded or downgraded by one
greater or smaller size (increments in halves). Purchases made in stock and
a greater or smaller size is not available, then a different style may be
substituted.
Customers assume
returning and exchange S&H costs. There is a $1USD exchange request fee +
S&H to return your greater or smaller size to you.
Engraved rings
requiring 30 day ring size exchange will be honored for non engraved exchanges
only. Your $40 engraving charge is forfeited.
Rings must be
returned in new unworn condition or our exchange policy will not be honored. In the event you return
or exchange an item, please track and insure your package for that Forever
Metals will not be held responsible for lost or stolen packages.
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