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Lifetime Warranty
Forever Metals warrants that all
products are free from defective material and workmanship. Forever
Metals is subject to the conditions set forth here and agrees to repair or
replace any part of a product that proves defective by reason of improper
workmanship or materials without charging labor or parts.
Forever Metals offers the best warranty available. |
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Our tungsten carbide rings are engineered to be maintenance
free, and we provide a lifetime warranty against breakage, chipping, or
fracture. Under normal usage there will be little or no wear on both the polish
and the textures of the tungsten carbide. Precious metal inlay material is
excluded and is designed to exhibit a contrasting textured appearance after
normal wear.
All that is required is to return of the original ring. No original
receipt needed, no S&H costs needed, nor any deductibles needed.
Tungsten carbide rings are not indestructible, and warranty will
void if a ring is altered in any way, including engraving, sizing, drilling,
stone setting, polishing, cleaning with harsh chemicals, soldering, burning or
showing evidence of obvious repeated physical abuse.
RENDITIONS: Inlays and gemstones are not warranted under the
lifetime guaranty. Inlays and their craftsmanship are not warranted
against chips and cracks after the initial 30 days. Otherwise a repair fee
will be applicable and determined on a case by case basis. Forever Metals will not be held liable for lost gems and diamonds.
Resetting loose or detached gems and diamonds from a product improperly inlaid
will be warranted.
STONES: Forever Metals is not liable for damages occurring to stones
once they are in the possession of the customer. The harder stones generally will not crack. This question refers mainly to the softer stones
such as Amethyst, Garnet and Tourmaline. These stones are fairly inexpensive and
if well cared for will last a very long time, but if a ring gets banged hard or
dropped they can very well crack.
DENTS: Tungsten, Titanium, and Stainless Steel materials are warranted
against factory deformation and dents. Soft metals such as platinum ring
or a gold ring are not warranted against deformation. Soft pottery, wood, and plated material inlays are not
warranted against chips, deformation, or dents.
SCRATCHES: Though Tungsten is
claimed to be a scratch resistant material, Forever Metals has an umbrella
policy for all their rings requiring maintenance and therefore do not warrant
scratches and maintenance to our products. Normal wear will be repaired at
the owner's expense.
OUR COMMITMENT:
Forever Metals warrants that all solid state products are free from defects in
material and workmanship. Forever Metals will at its options, either repair or
replace any part of a product that proves defective by reason of improper
workmanship or materials. Repair parts or replacement product will be furnished
by Forever Metals on an exchange basis, and will be repaired or exchanged new.
ELIGIBILITY: This warranty applies only to the original purchaser and does
not cover any damage to a product which results improper care from accident
abuse, abnormal strain, neglect, misuse, natural or personal disaster, or any
unauthorized disassembly, maintenance, repair or modifications. Unlike
other ring manufactures, Forever Metals warrants products purchased from
dealers. The original purchaser must channel through purchasing dealer to
obtain their warranty.
Please contact Forever Metals in the event of defective material
or workmanship.
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